Bluu Ocean offers Laboratory Informatics Management System Platform
CONSULTING
We have a dedicated team who will engage with customer from the beginning to provide strategic planning services, review and simplify processes, design and architect ways to increase efficiency, find way to enhance productivity of the laboratory, reducing costs and improve business alignment.
INSTRUMENT INTEGRATION
Our Instrument Integration team helps customer to build, reusable Instrument Interface (RS 232 port, file based, Empower) with different LIMS application like LabVantage, LabWare.
MANAGED SERVICE
Our dedicated AMS (Application Maintenance Services) team provides support for different LIMS (Laboratory Information Management System) viz. LIMS Support (LabVantage LIMS, LabWare LIMS).
L2 SUPPORT : -
Processes incoming service requests, Provide support for IT related issues/questions.
New User Setup
Implements changes in the system which require configuration and perform testing activities on the configuration changes
Updates necessary technical and service documentation
L3 support : -
Resolve complex incidents and problems
Implements enhancements and solves issues that require update or change in the code – customization and configuration of the system.
Perform environment management (all environments – Development, Testing, and Production)
Implementation of Ideal Anaytics BI Tool and Reporting – Sasta Sunder, Kolkata, India.
Escalates the problems to the system vendor support if the root cause analysis reveals that issues lies in the core modules of the system
TRAINING
Our Strong background in Lab Informatics and technology gives us a valuable perspective on what it takes to guide end user towards leveraging new tools.
TESTING & VALIDATION
Our team understand the regulations and risk analysis process and is focused on customer specific laboratory informatics applications.
MASTER DATA MANAGEMENT
Our team is also involved in complete master data management for R&D, Manufacturing, and Biobanking Lab.
BUSINESS INTELLIGENCE & REPORTING
Proven capabilites in building solutions involving gathering, analysing & presenting data from various lab informatics application for tracking as well as aiding in decision making.
MIGRATION AND INTEGRATION SERVICE
Experience in integrating data from ELN & other devices into LIMS COTS products using schedulers. Migration of data from legacy systems into LIMS products.